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Frequently Asked Questions

Where is my investigation data stored?
Your operational data (graphs, notes, entities) is stored exclusively in France on OVHcloud infrastructure. It is subject to French law and GDPR. It never transits through US-based cloud providers.
Does the AI train on my case files?
No. We use sovereign inference provided by Mistral AI (France). Your data is sent securely for processing and returned immediately. It is never stored by the AI provider nor used to train future models.
Is using Argus Labs legal?
Yes. Argus Labs aggregates and visualizes Open Source Intelligence (OSINT) data that is publicly available (DNS, Whois, IP registries). We do not provide access to hacked databases or private communications. You remain responsible for the context of your investigations.
Why do I see 'Lemon Squeezy' on my invoice?
We use Lemon Squeezy as our Merchant of Record to ensure strict compliance with international tax laws and banking security standards (PCI-DSS). While they handle the financial transaction, they have absolutely no access to your investigation data.
How does the Squad plan work?
Unlike competitors who charge per seat, our Squad plan covers up to 4 analysts for a single monthly price. It includes real-time collaboration features, allowing your team to work simultaneously on the same graph.
Do you offer a free trial?
To maintain the quality of our infrastructure and prevent abuse, we do not offer free trials. However, we offer a 14-day money-back guarantee if the platform does not meet your technical expectations.